Complaints About CSEC Activities

Anyone, including an employee of CSEC, can write to me to complain about CSEC activities, for example, to express concerns that CSEC is engaging in unlawful activity or is not taking sufficient measures to protect the privacy of Canadians. In 2013—2014, I was contacted by a growing number of individuals who were seeking information or expressing concern about CSEC activities. My office or I replied to many of the inquiries. Other inquiries were assessed as outside of the Commissioner's mandate or as lacking credibility. No complaints about CSEC activities warranted investigation. (More information on the complaints process is available on the office's website.)